I know some of you work in Human Resources (HR) and help targets of workplace abuse. And for that, I thank you. However, the sad truth is that you are in a tiny minority of HR representatives who advocate for the target because you work in a safe and healthy work environment in which higher-ups want to do the right thing.
In most cases, HR does nothing — unless you count retaliates or terminates the target. They work for management, not employees, so even if HR reps do want to help, their hands are usually tied, meaning it's a management problem.
It's not just management's responsibility to create a workplace abuse policy but also to make sure HR reps enforce it. Otherwise it's not worth the paper it's printed on.
So what will it take to get management to create policies and enforce them? Sadly, it will take passing a law giving employees a right to sue for mistreatment to switch their liability. For years, higherups have considered liability as admitting there's a problem, but the ...
Let's face it: abusers at work rarely face consequences for their abusive behaviors. More often than not, targets get dismissed, discounted, or flat-out ignored, which of course sides with abusers. Top-level executives most often support higher level managers in the name of preserving their team to work in the direction of their company goals and preventing liability by admitting fault.
But in choosing to support abusers and leave targets unprotected, employers actually work against their own self-interests. When they fail to hold abusers accountable, employers create an increasingly toxic culture, emboldening abusers and sending their top performers to their competitors.
Sadly, many employers protect abusers by either ignoring complaints or conducting sham investigations, having no interest in correcting a problem that doesn't serve them in the long-term.
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If you feel like you’re stuck in a big rut that’s destroying your life, learn how to reverse the damage...
Even in toxic workplaces, senior managers' goal is to function as a unit — even if it's a horribly dysfunctional or even corrupt unit. Functioning as a unit requires support of the top, even if support doesn't come from the top, in a system with a drastic asymmetry of power.Â
So once targets speak up, no matter how justified they are in their claims, they put bullseyes on their backs.
Extremely infrequently, filing a lawsuit or complaint with an outside agency, union, or HR, direct confrontation of an abuser, and intervention from the abuser's boss help targets stop the abuse — making all of these strategies nearly equally effective as doing absolutely nothing.
In fact, doing absolutely nothing can at least prevent the abuse from escalating and preserve a target's reputation in the industry.
But the most effective way to stop the abuse is for targets to remove themselves from the rigged game. We're talking quitting (standing more in one's power than waiting to be forced out, also k...
Some might argue that abusive behavior reveals malicious intent. Others say we can't possibly know abusers' intent and that some don't intend to inflict pain, but there should be accountability.
Regardless, many targets — who've all been on the receiving end of abusive behavior and understand nuances of it better than most — believe that abusers at work fully try to inflict pain and that abuse requires deliberate action intended to create or reinforce a hierarchy of power and control.
In fact, while some abusers may just not know better, many use abuse as a tactic to disguise incompetence and deflect it onto those whose competence poses a threat.
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Take Your Dignity Back
If you feel like you’re stuck in a big rut that’s destroying your life, learn how to reverse the damage.Â
Right now, you wish you could just tell your bully at work to knock it off, report the problem to management, and show the bully how childish he or she’s behaving. At best, the bully’s sidetracking the goals of...
Abuse is demeaning, disempowering, and humiliating. Here are some ways the abuse cuts deep, in order of how they often occur:
When a competent target poses a threat to a deeply insecure aggressor, the target generally feels unfairness and injustice. But how do targets attempt to find justice without a law or without using the legal system, full of asymmetry of power and discrimination, if they have evidence of discrimination?
The sad truth is that most targets of workplace abuse don't find justice. Many simply view justice as consequences (aka job loss) for the abuser and restoring their own employment if they left or were terminated.
But targets can find some justice through:
Hiring an attorney and suin...
Abuse causes pain, and targets look to both positive and negative vices to offset it:
Negative vices
Positive vices
Human connection, exercise in moderation, spirituality, and focusing on activities that bring us joy and take us out of laser-focusing on the abuse can all help offset the pain and lead to recovery. Once the initial shock and stress wear off, targets tend to look more to positive vices to aid in healing.
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Take Your Dignity Back
If you feel like y...
Unions can play a significant role in advocating for workers through collective bargaining agreements.
Yet with a focus on collective action rather than individual action and potentially fragile relationships with employers based on years of negotiating, targets can't always look to their unions for support. What's more: abusers may also be members of the same union, and there are varying degrees of effectiveness across unions — factors that often leave targets with as much faith in their unions as HR.
Ultimately, employers can move their businesses outside the U.S., leaving unions with less leverage than targets hope for.Â
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Take Your Dignity Back
If you feel like you’re stuck in a big rut that’s destroying your life, learn how to reverse the damage.Â
Right now, you wish you could just tell your bully at work to knock it off, report the problem to management, and show the bully how childish he or she’s behaving. At best, the bully’s sidetracking the goals of the organization. At w...
Mediation and other forms of conflict resolution require symmetry of power in which empathy and rational discussion take place.
With abuse, however, there's generally a drastic asymmetry of power, with manipulation and lack of empathy at the core of the desire for power and control.
Mediation doesn't work with abuse at work, just like it doesn't work with domestic abuse. Arbitration is even worse, a common requirement in employment contracts that rids you of your ability to sue no matter what happens at work.Â
Targets generally report no positive outcomes with mediation. Rarely are there consequences for abusers. In fact, employers give consequences to targets instead, perceiving them as not inline with company goals and team-focused.Â
In most cases, company power is stacked against targets who speak up.
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Take Your Dignity Back
If you feel like you’re stuck in a big rut that’s destroying your life, learn how to reverse the damage.Â
Right now, you wish you could just tell your bu...
When HR departments give training on core values or discrimination, a logical response from employees is to believe their employers care about their well-being.
But not so fast.
When employees take complaints to HR departments, employers often individualize the problem to avoid liability, touting beliefs in employee well-being but take opposite action.
Let's take this disconnect one step further. Author Andrew Faas interviewed 138 leaders about bullying and found that most leaders are unaware of what workplace bullying even is. For those who are aware, most don’t view it as violence or a business risk (even though most said they’d been targets after seeing a definition of it).
Sadly, these findings mean that most cultures are toxic. Faas found that:
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