An assessment for the "How To Help Targets of Workplace Abuse" course
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Question 1 of 30
End Workplace Abuse defines workplace abuse is an attempt by one or more people to undermine and harm another person by threatening that person’s professional status, self-confidence, and ability to perform the job. It is all but which?
Dismissing or reprimanding with just cause
Perceived by the target as a hostile act
Question 2 of 30
True or false: The bully operates with a sense of insecurity and doesn't care about solving the problem with the target.
Question 3 of 30
True or false: The term “target” is used and not “victim” because the term "victim" is associated with powerlessness to change.
Question 4 of 30
Gaslighting or crazy-making is a form of sabotage. It is defined as:
Excluding targets from meetings and conversations
Using vague directions and responses to take away the target’s power
Presenting false information to make targets doubt their own memory, perception, and sanity
None of the above
Question 5 of 30
True or false: Workplace bullying is compared to domestic violence.
Question 6 of 30
Workplace bullying is not:
Discussing disciplinary action in private
Enforcing workplace policies and procedures
All of the above
Question 7 of 30
Through a 2017 national survey, the Workplace Bullying Institute and Zogby International found that:
38 percent of Americans have either experienced workplace bullying or witnessed it
Targets suffer in silence
About 60 percent of targets are women
Question 8 of 30
For the target, workplace bullying threatens all except which:
Dignity and self-respect
Question 9 of 30
True or false: According to the Workplace Bullying Institute, physical stress symptoms can be related to workplace bullying.
Question 10 of 30
Workplace bullying can affect a target’s wallet through all except:
Draining personal savings
Question 11 of 30
True or false: There is no harm to the employer if workplace bullying occurs.
Question 12 of 30
According to the U.S. Department of Justice, what are safety and harm factors for the workplace?
Question 13 of 30
True or false: In unstable cultures, leaders view bullying behavior as a problem and tend to it.
Question 14 of 30
Case studies reveal that when confronted with a complaint of bullying, employers often do all except:
Deny and ignore the problem
Cover up the problem
Give the target a promotion to keep quiet
Worry about a lawsuit if they acknowledge the problem
Question 15 of 30
Which component is not part of the solution that Keashly and Neuman setup to investigate workplace bullying?
Involve active participation at every level of the organization
Create a supportive atmosphere
Not find the root causes of the problem
Collect data on the culture to know where to focus attention
Question 16 of 30
True or false: Great managers fill their subordinates’ emotional bank account even in a toxic culture.
Question 17 of 30
Bullies have fragile egos and build themselves up at the target’s expense. What tactics do they NOT use?
Take the power from people who they are feel are threats out of fear
Target people who they don’t want to be like
Believe their nastiness drives their success
Demean targets to climb up the corporate ladder
Question 18 of 30
Workplace Bullying Expert Valerie Cade says the common reasons targets get bullied are:
They are well-liked and accepted by others
They have integrity and high moral standards
They have a high tolerance for difficult people
They are effective and capable in their jobs
Question 19 of 30
True or false: Bullies sometimes strongly trigger those previously traumatized from bullying in childhood.
Question 20 of 30
True or false: Targets deny bullying through minimizing, rationalizing, and intellectualizing.
Question 21 of 30
True or false: Workplace bullying is a conflict issue, not a power issue.
Question 22 of 30
Dr. Pam Lutgen-Sandvik, Ph.D., talks about three phases of the emotional process for targets. In the post-bullying phase, the target may experience the following components EXCEPT FOR:
They don’t grieve
They learn how to be stronger from the experience
They deal with losses: a job, a career, and the personal identity they invested
They want to help others fight the same fight
Question 23 of 30
True or false: The Trauma-Informed Counseling (TIC) model of delivery focuses on the needs of the bullies to connect with others be respected and to become hopeful regarding their own recovery.
Question 24 of 30
In the Trauma-Informed Counseling (TIC)’s model, what basic principles are used throughout therapy to reduce the likelihood of repeating dysfunctional dynamics in the helping relationship and to take advantage of the opportunities to create helpful experiences for client?
Safety, trust, choice, conflict management, and empowerment
Mistrust, safety, choice, collaboration, and empowerment
Safety, trust, choice, collaboration, and empowerment
Question 25 of 30
True or false: A major criticism of the Kubler-Ross Grief Cycle is that people feel they need to grieve correctly, which can make them feel worse on top of their loss.
Question 26 of 30
What coping strategies do people tend to use when feeling vulnerable according to Dr. Brene Brown’s research?
Engage in addictive behaviors to soothe oneself from hurt
Become a perfectionist
Not appreciate the little joyful things that happen to you in their lives
Question 27 of 30
True or false: The purpose of using “Expressive Arts” in short-term counseling is to help surface thoughts, feelings, and insights that may take longer to unravel for talk therapy.
Question 28 of 30
Which of the following are healthy tools one can use while facing workplace bullying?
Document every incident that happens
Self-soothe with alcohol and/or illegal drugs after work
Question 29 of 30
Therapeutic photography is one tool that helps with healing from workplace bullying. Which is NOT a benefit of this technique?
Helps create meaning around life changes
Provides an unsafe place to express emotions and thoughts
Deals with coping with grief
Provides an opportunity to have greater control and master of one's environment and life
Question 30 of 30
True or false: Reckoning with our emotions means blaming others for how we feel about ourselves.