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How To Help Workplace Bullying Targets

An assessment for the "How To Help Workplace Bullying Targets" course

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Question 1 of 30

1. Dr. Gary Namie of the Workplace Bullying Institute defines workplace bullying as the “repeated, health harming mistreatment of a person by one or more workers that takes the form of:" all but which?

A

Verbal abuse

B

Sabotage that prevents work from getting done

C

Dismissing or reprimanding with just cause

D

General conduct or behaviors that are threatening, intimidating, or humiliating

Question 2 of 30

True or false: The bully operates with a sense of insecurity and doesn't care about solving the problem with the target.

 

A

True

B

False

Question 3 of 30

True or false: The term “target” is used and not “victim” because the term "victim" is associated with powerlessness to change.

A

True

B

False

Question 4 of 30

Gaslighting or crazy-making is a form of sabotage. It is defined as:

A

Excluding targets from meetings and conversations

B

Using vague directions and responses to take away the target’s power

C

Presenting false information to make targets doubt their own memory, perception, and sanity

D

None of the above

Question 5 of 30

True or false: Workplace bullying is compared to domestic violence.

 

A

True

B

False

Question 6 of 30

Workplace bullying is not:

A

Constructive feedback

B

Discussing disciplinary action in private

C

Enforcing workplace policies and procedures

D

All of the above

Question 7 of 30

Through a 2017 national survey, the Workplace Bullying Institute and Zogby International found that:

A

38 percent of Americans have either experienced workplace bullying or witnessed it

B

Targets suffer in silence

C

About 60 percent of targets are women

D

All of the above

Question 8 of 30

For the target, workplace bullying threatens all except which:

A

Dignity and self-respect

B

Family cohesion

C

Self-righteousness

D

Social connection

Question 9 of 30

True or false: According to the Workplace Bullying Institute, physical stress symptoms can be related to workplace bullying.

A

True

B

False

Question 10 of 30

Workplace bullying can affect a target’s wallet through all except:

A

Draining personal savings

B

Paid leave

C

Termination

D

Home sold

Question 11 of 30

True or false: There is no harm to the employer if workplace bullying occurs.

A

True

B

False

Question 12 of 30

According to the U.S. Department of Justice, what are safety and harm factors for the workplace?

A

Physical assaults

B

Homicide

C

Suicide

D

All of the above

Question 13 of 30

True or false: In unstable cultures, leaders view bullying behavior as a problem and tend to it.

A

True

B

False

Question 14 of 30

Case studies reveal that when confronted with a complaint of bullying, employers often do all except:

A

Deny and ignore the problem

B

Cover up the problem

C

Give the target a promotion to keep quiet

D

Worry about a lawsuit if they acknowledge the problem

Question 15 of 30

Which component is not part of the solution that Keashly and Neuman setup to investigate workplace bullying?

A

Involve active participation at every level of the organization

B

Create a supportive atmosphere

C

Not find the root causes of the problem

D

Collect data on the culture to know where to focus attention

Question 16 of 30

True or false: Great managers fill their subordinates’ emotional bank account even in a toxic culture.

A

True

B

False

Question 17 of 30

Bullies have fragile egos and build themselves up at the target’s expense. What tactics do they NOT use?

A

Take the power from people who they are feel are threats out of fear

B

Target people who they don’t want to be like

C

Believe their nastiness drives their success

D

Demean targets to climb up the corporate ladder

Question 18 of 30

Workplace Bullying Expert Valerie Cade says the common reasons targets get bullied are:

A

They are well-liked and accepted by others

B

They have integrity and high moral standards

C

They have a high tolerance for difficult people

D

They are effective and capable in their jobs

E

All of the above

Question 19 of 30

True or false: Bullies sometimes strongly trigger those previously traumatized from bullying in childhood.

A

True

B

False

Question 20 of 30

True or false: Targets deny bullying through minimizing, rationalizing, and intellectualizing.

A

True

B

False

Question 21 of 30

True or false: Workplace bullying is a conflict issue, not a power issue.

A

True

B

False

Question 22 of 30

Dr. Pam Lutgen-Sandvik, Ph.D., talks about three phases of the emotional process for targets. In the post-bullying phase, the target may experience the following components EXCEPT FOR:

A

They don’t grieve

B

They learn how to be stronger from the experience

C

They deal with losses: a job, a career, and the personal identity they invested

D

They want to help others fight the same fight

Question 23 of 30

True or false: The Trauma-Informed Counseling (TIC) model of delivery focuses on the needs of the bullies to connect with others be respected and to become hopeful regarding their own recovery.

A

True

B

False

Question 24 of 30

In the Trauma-Informed Counseling (TIC)’s model, what basic principles are used throughout therapy to reduce the likelihood of repeating dysfunctional dynamics in the helping relationship and to take advantage of the opportunities to create helpful experiences for client?

A

Safety, trust, choice, conflict management, and empowerment

B

Mistrust, safety, choice, collaboration, and empowerment

C

Safety, trust, choice, collaboration, and empowerment

D

None of the above

Question 25 of 30

True or false: A major criticism of the Kubler-Ross Grief Cycle is that people feel they need to grieve correctly, which can make them feel worse on top of their loss.

A

True

B

False

Question 26 of 30

What coping strategies do people tend to use when feeling vulnerable according to Dr. Brene Brown’s research?

A

Engage in addictive behaviors to soothe oneself from hurt

B

Become a perfectionist

C

Not appreciate the little joyful things that happen to you in their lives

D

All of the above

E

None of the above

Question 27 of 30

True or false: The purpose of using “Expressive Arts” in short-term counseling is to help surface thoughts, feelings, and insights that may take longer to unravel for talk therapy.

A

True

B

False

Question 28 of 30

Which of the following are healthy tools one can use while facing workplace bullying?

A

Document every incident that happens

B

Do nothing

C

Self-soothe with alcohol and/or illegal drugs after work

D

None of the above

Question 29 of 30

Therapeutic photography is one tool that helps with healing from workplace bullying. Which is NOT a benefit of this technique?

A

Helps create meaning around life changes

B

Provides an unsafe place to express emotions and thoughts

C

Deals with coping with grief

D

Provides an opportunity to have greater control and master of one's environment and life

Question 30 of 30

True or false: Reckoning with our emotions means blaming others for how we feel about ourselves.

A

True

B

False

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